FREQUENTLY ASKED QUESTIONS
If you still have any doubt, kindly use our contact form to let us know.
Do you ship Worldwide?
Yes, we do! Our HQs are based in the Dominican Republic.
What is your shipping method?
We normally ship using International Airmail service with a tracking number, via INPOSTDOM
How long to get my Order?
From the moment you order until we dispatch it, preparations and customization could take around 3 – 5 days, to prepare and finish your order.
About Shipping time, it will depend on the country you live in, customs, your local postal services, holidays, etc. For us, is really difficult to predict when exactly you are going to get your package.
As an average, our packages may be delivered worldwide between 3 to 6 weeks.
Where in the world are you?
We are located in the always sunny Venezuela, but our representative offices are in Santo Domingo, Dominican Republic.
What material you normally use to produce your Swimsuits?
Nylon and Spandex
Can I return the products?
After you have placed your order and it has been sent, this can’t be returned. Our swimsuits are been made following your sizes and colours. Once an item has been customized, we cannot sell it to another customer.
In other words, no returns, no exchange and no cancellations are accepted after shipping.
How can I pay?
We gladly accept PayPal as a payment method as well as Wire transfers.